Terms & Conditions

1. Acceptance of Terms

By using the Chiya Bari website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions and all applicable laws and regulations.

2. About Chiya Bari

Chiya Bari is a tea and café business that provides beverages, food items, table reservations, online ordering, customer support, and other related services through its website and physical locations.

3. Website Usage

Users agree to use the website lawfully and responsibly. You shall not:

• Use the website for unlawful purposes.
• Attempt to gain unauthorized access to our systems.
• Distribute malicious software, viruses, or harmful code.
• Copy, reproduce, or exploit website content without permission.
• Submit false or misleading information.

Chiya Bari reserves the right to restrict or terminate access to users who violate these terms.

4. Products and Services

All products, menu items, offers, and services displayed on the website are subject to availability. We reserve the right to:

• Modify menu items and services.
• Change product descriptions.
• Update pricing without prior notice.
• Discontinue products or services at any time.

Images displayed on the website are for illustrative purposes and may differ slightly from the actual product.

5. Pricing

All prices displayed on the website are listed in Nepalese Rupees (NPR) unless otherwise stated.

While we strive to ensure pricing accuracy, errors may occasionally occur. Chiya Bari reserves the right to correct any pricing errors and cancel affected orders if necessary.

6. Orders and Reservations

When placing an order or making a reservation:

• You must provide accurate information.
• Orders and reservations are subject to confirmation.
• Availability may vary depending on demand and operating conditions.
• Chiya Bari reserves the right to refuse or cancel any order or reservation when necessary.

7. Payments

Payments may be processed through third-party payment service providers. By making a payment, you agree that:

• The information provided is accurate and authorized.
• You have sufficient authority to use the selected payment method.
• Transaction processing is subject to the terms of the payment provider.

Chiya Bari is not responsible for delays, failures, or issues caused by third-party payment systems.

8. Cancellation and Refund Policy

Cancellation and refund requests will be handled according to Chiya Bari's operational policies. Refunds may be considered in situations such as:

• Failed transactions.
• Duplicate payments.
• Service unavailability.
• Verified operational errors.

Approved refunds will be processed within a reasonable timeframe through the original payment method whenever possible.

9. Promotions and Offers

Promotional campaigns, discounts, loyalty programs, and special offers may be introduced from time to time. Chiya Bari reserves the right to:

• Modify promotional terms.
• Limit participation.
• Cancel promotions without prior notice.

Any misuse of promotional offers may result in suspension from participation.

10. Intellectual Property Rights

All content available on the website — including the logo, brand name, graphics, images, text, designs, website layout, and marketing materials — is the property of Chiya Bari and is protected under applicable intellectual property laws.

Unauthorized use, copying, distribution, or reproduction is strictly prohibited.

11. Third-Party Links

Our website may contain links to third-party websites or services. Chiya Bari does not control, endorse, or assume responsibility for:

• Third-party content.
• Privacy practices.
• Products or services offered by external websites.

Users access third-party services at their own risk.

12. Limitation of Liability

To the maximum extent permitted by law, Chiya Bari shall not be liable for:

• Website interruptions.
• Technical failures.
• Network issues.
• Data loss.
• Indirect or consequential damages.
• Third-party service failures.

All services are provided on an “as available” basis.

13. User Responsibility

Users are responsible for:

• Maintaining the confidentiality of their account information.
• Providing accurate information.
• Ensuring lawful use of the website.
• Reviewing updates to these Terms & Conditions periodically.

14. Force Majeure

Chiya Bari shall not be held liable for delays or failures caused by events beyond reasonable control, including but not limited to natural disasters, government actions, internet outages, power failures, public emergencies, and labor disputes.

15. Changes to Terms & Conditions

Chiya Bari reserves the right to modify these Terms & Conditions at any time. Updated versions will be published on this website and become effective immediately upon posting. Continued use of the website after updates constitutes acceptance of the revised terms.

16. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Nepal. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts of Nepal.

17. Contact Information

Chiya Bari

• Zero-km, Pokhara 33700
• +977-9808884838
• chiyabarinp@gmail.com
• @chiyaabari

By using the Chiya Bari website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.